$177,000–$208,000
USD/year
Shape the future of how millions of users experience help and support. Lead the strategy and evolution of the Help Center, ensuring it thrives as a scalable, inclusive, and adaptable solution for all Airbnb users worldwide. Drive innovation at the intersection of technology, user experience, and global-scale knowledge management, making it seamless and accessible for all Airbnb users, in all languages, cultures, and needs.